Privacy Notice
Last updated: 06 September 2024.
BARGAIN BUSTING LIMITED its wholly owned subsidiaries are committed to safeguarding the privacy of all individuals who interact with us and we respect the privacy choices you make.
In the context of this Privacy Notice, when we use the term ‘we’ it means BARGAIN
BUSTING LIMITED and tatamax.com.
This Privacy Notice (together with our Terms of Use and any other documents
referred to in it) sets out how we collect, use and manage your personal data
through Tatamax websites and online services. In this context, ‘personal data’
is data which relates to you and that personally identifies you either directly
or indirectly.
This Privacy Notice helps to explain the basis on which any personal data we
collect from you, or that you provide to us, will be processed by us. Please
read the following carefully to understand our views and practices regarding
your personal data and how we will treat it. By visiting www.Tatamax.com (“our
site”), you are accepting and consenting to the practices described in this
Privacy Notice.
Changes to this Privacy Notice
We may amend this Privacy Notice from time to time to make sure it is
up-to-date and accurate. Historic versions can be obtained by contacting us.
Any changes we may make to our Privacy Notice in the future will be posted on
this page, and where appropriate, notified to you by email. Please check back
frequently to see any updates or changes to our Privacy Notice.
We will assume that you agree to the Privacy Notice or revised versions of the
Privacy Notice if you continue to use our websites and online services after
the effective date shown at the top of the Privacy Notice.
Data Controller
For the purpose of the Data Protection Act 2018, General Data Protection
Regulation 2018 and the Privacy and Electronic Communications Regulations (the
“DP legislation”), the data controller is Tatamax.com adn BARGAIN BUSTING LIMITED . 1 Agincourt Villas, Uxbridge Road, Hillingdon, Middlesex, UB10 0NX, UK. Registration Number: 08779948.
Data Protection Officer
We have appointed a Data Protection Officer who is responsible for overseeing
questions in relation to this Privacy Notice. If you have any questions about
this Privacy Notice, including any requests to exercise your legal rights,
please contact our Data Privacy Manager using the details set out below.
Our full details are:
Full name of legal entity: BARGAIN BUSTING LIMITED
Email address: hello@tatamax.com
Postal address: 1 Agincourt Villas, Uxbridge Road, Hillingdon, Middlesex, UB10
0NX
Your right to complain
You have the right to make a complaint at any time to the Information
Commissioner's Office (ICO), the UK supervisory authority for data protection
issues (www.ico.org.uk
). We would, however, appreciate the opportunity to address and respond to your
concerns before you approach the ICO, so please do contact us in the first
instance.
How do we obtain your personal data?
We may collect and process the following data about you:
Personal data that we collect and receive from third parties
We may receive personal information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them.
Examples of information collected
You provide information to us when you:
Following the above actions, you may provide us with such information as: your name; address and phone number; payment information; age; location information; your IP address; addresses and phone numbers, content included in e-mails to us; information and documents regarding identity and standing; corporate and financial information; credit history information; VAT numbers; and device log files.
Automatic information
Examples of the information we collect and analyse include:
We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.
How do we use your personal data and on what basis do we process your personal data?
We have set out below, in a table format, a description of all the ways we may use your personal data, and which of the legal bases we rely on to do so. Where appropriate, we have also identified what our legitimate interests are in processing such data.
|
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
|
To register you as a new customer. |
(a) Identity (b) |
Performance of a contract with you. |
|
To confirm your identity and protect |
(a) Identity (b) |
Performance of a contract with you. |
|
To process and deliver your order, including: managing payments, fees and charges; and managing your queries through our Customer Service team – this may include recording calls to our teams. Third-party access is also required by our retailers to fulfil your order and address any order queries. |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications |
Performance of a contract with you. We may also use some of the data related to your queries for our legitimate interests of ensuring our customer service quality standards are met. |
|
To collect and recover money owed to us in respect of your order. |
(a) Identity (b) Contact (c) Financial (d) Transaction |
Necessary for our legitimate interests (to recover debts due to us). |
|
To carry out fraud assessments and credit risks to allow third parties to process your personal data in order to protect against and detect fraud and other criminal activity. |
(a) Identity (b) Contact (c) |
Necessary for our legitimate interests of ensuring payments are not fraudulent. |
|
To process your purchase of a gift |
(a) Identity (b) Contact (c) Financial (d) Transaction |
Performance of a contract with you. |
|
To notify you in relation to our legal obligations and documents, including changes to our terms or Privacy Policy. |
(a) Identity (b) Contact (c) Profile |
Necessary for our legitimate interests of ensuring our customers are updated on these changes. Necessary for a legal requirement. |
|
To help us improve our offering to our customers, including asking you to leave a review or take a survey, or provide customer insights. |
(a) Identity (b) Contact (c) Profile |
Necessary for our legitimate interests (to study how customers use our website and services, to improve our offering to you, to develop new features and grow our business). |
|
To enable you to partake in a prize draw or competition. |
(a) Identity (b) Contact (c) Profile |
Performance of a contract with you to fulfil the
promotion and run the competition/prize draw. We may also subsequently use
your entries for the legitimate interest of understanding our |
|
To administer and protect our |
(a) Identity (b) |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). |
|
To deliver relevant website content, advertisements and other marketing material to you and measure or understand the effectiveness of the advertising we serve to you. |
(a) Identity (b) Contact (c) Profile |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business to inform our marketing strategy and to improve our offering to you). Please note that where cookies are used for this purpose, this is covered separately by our Cookies Policy. |
|
To use data analytics to improve our website,
products/services, |
(a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). Please note that where cookies are used for this purpose, this is covered by our Cookies Policy. |
|
To make suggestions and |
(a) Identity (b) |
With your consent (to develop our products/services and grow our business, and to improve our offering to you). Please note that where cookies are used for this purpose, this is covered by our Cookies Policy. |
|
To conduct post sale marketing. |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications |
With your consent (to develop our products/services, grow our business, and improve our offering to you).Please note that where cookies are used for this purpose, this is covered by our Cookies Policy. |
|
To comply with all our legal |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Financial |
Necessary to adhere to a legal |
|
To display interest-based Ads for |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications |
With your consent (to develop our
products/services, grow our business, and improve our offering to you).Please
note that where cookies are used for this purpose, this is covered by our |
Cookies
Our website uses cookies to distinguish you from other users of our website.
This helps us to provide you with a good experience when you browse our website
and also allows us to improve our site. For detailed information on the cookies
we use and the purposes for which we use them, please see our Cookie Policy.
Interest-based ads
Tatamax.com Ltd displays interest-based advertising content on our owned or operated sites and on unaffiliated sites. Interest-based ads (also sometimes referred to as customised, tailored or targeted ads) are displayed to you on based on information collected from your activities, including but not limited to, browsing or purchasing products on or through our websites, mobile sites and applications or on third party websites, mobile sites and applications, or based on your responses to our marketing emails (collectively, the "Services"). For instance, you may see an advertisement on a Tatamax.com Ltd or third party site for products, based on information indicating your interest in similar products.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
We also collect, use and share aggregated data such
as statistical or demographic data for any purpose.
Aggregated data may be derived from your personal data but is not considered
personal data in law as this data does not directly or indirectly reveal your
identity. For example, we may aggregate your Usage Data to calculate the
percentage of users accessing a specific website feature. However, if we
combine or connect Aggregated Data with your personal data so that it can
directly or indirectly identify you, we treat the combined data as personal
data which will be used in accordance with this Privacy Notice.
We do not collect any special categories of personal data about you (this
includes details about your race or ethnicity, religious or philosophical
beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health and genetic and biometric data). Nor
do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract
we have with you and you fail to provide that data when requested, we may not
be able to perform the contract we have or are trying to enter into with you
(for example, to provide you with goods or services). In this case, we may have
to cancel a product or service you have with us however, we will notify you if
this is the case at the time.
Who we share your personal data with
We may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
Cross-border transfers of your personal data
Some Tatamax retailers are based outside the European Economic Area (EEA). The
processing of your personal data for the purposes of fulfilling your product
purchase may involve a transfer of data outside the EEA or to countries deemed
to provide an adequate level of protection for personal data by the European
Commission. We will only transfer your personal data from the European Economic
Area (EEA), United Kingdom or Switzerland to third countries, i.e. countries
outside the EEA, on the basis of appropriate safeguards or if otherwise
authorised by applicable law. In other cases, Tatamax provides the necessary
safeguards, e.g. through the conclusion of data protection contracts with the
recipients.
Please see below a list of countries in which Tatamax retailers are
currently located:
How long we keep your personal data for
We keep your personal data in accordance with our internal retention
procedures, which are determined by our legal, regulatory and professional
obligations including applicable data protection laws and in accordance with
good practice. The retention periods may differ depending upon the nature of
the data we hold and the reasons why we are holding it, and are subject to
change. We only keep your personal data for as long as we need to. When your
information is no longer required, we will delete it securely.
How we protect your personal information
We are committed to ensuring that your personal data is kept secure. In order
to protect the information you provide to our website from unauthorised access,
improper use or disclosure, unauthorised modification, unlawful destruction or
accidental loss, we have put in place appropriate technical, physical and
managerial procedures. All employees and any third parties we engage to process
your information are obliged to respect the confidentiality of your personal
data.
The data that we collect from you may be transferred to and stored at, a
destination inside the European Economic Area ("EEA"). It may also be
processed by staff operating inside the EEA who work for us or for one of our
suppliers.
All information you provide to us is stored on our secure servers. Any payment
transactions will be encrypted using SSL technology. We do not store payment or
credit card details nor do we share customer details with any third parties
other than for the purposes previously described.
Where we have given you (or where you have chosen) a password which enables you
to access certain parts of our site, you are responsible for keeping this
password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet can never be
completely secure. Although we will always do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to our site;
any transmission is at your own risk. Once we have received your information,
we will use strict procedures and security features to try to prevent
unauthorised access.
Your data protection rights
Access to information
The DP legislation gives you the right to access information held about you.
Your right to access can be exercised in accordance with the DP legislation.
Contact hello@Tatamax.com.
Your rights
You have the right to ask us not to process your personal data for marketing
purposes. You can exercise your right to prevent such processing by checking
certain boxes on the forms we use to collect your data. You can also exercise
the right at any time by contacting us at hello@tatamax.com. Under certain
circumstances, you have rights under data protection laws in relation to your
personal data. Please read below to find out more about these rights:
Request access to your personal
data (commonly known as a "data subject access request"). This
enables you to receive a copy of the personal data we hold about you and to
check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This
enables you to have any incomplete or inaccurate data we hold about you
corrected, though we may need to verify the accuracy of the new data you
provide to us.
Request the erasure of your personal data. This enables you to ask us to
delete or remove personal data where there is no good reason for us continuing
to process it. You also have the right to ask us to delete or remove your
personal data where you have successfully exercised your right to object to
processing (see below), where we may have processed your information unlawfully
or where we are required to erase your personal data to comply with local law.
Please note however, that we may not always be able to comply with your request
of erasure for specific legal reasons which will be notified to you, if
applicable, at the time of your request.
Object to processing of your personal data where we are relying on a
legitimate interest (or those of a third party) and there is something about
your particular situation which makes you want to object to processing on this
ground as you feel it impacts your fundamental rights and freedoms. You also
have the right to object where we are processing your personal data for direct
marketing purposes. In some cases, we may demonstrate that we have compelling
legitimate grounds to process your information which override your rights and
freedoms.
Request restriction of processing of your personal data. This
enables you to ask us to suspend the processing of your personal data in the
following scenarios: (a) if you want us to establish the data's accuracy; (b)
where our use of the data is unlawful but you do not want us to erase it; (c)
where you need us to hold the data even if we no longer require it as you need
it to establish, exercise or defend legal claims; or (d) you have objected to
our use of your data but we need to verify whether we have overriding
legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party.
We will provide to you, or a third party you have chosen, your personal data in
a structured, commonly used, machine-readable format. Note that this right only
applies to automated information which you initially provided consent for us to
use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process
your personal data. However, this will not affect the lawfulness of any
processing carried out before you withdraw your consent. If you withdraw your
consent, we may not be able to provide certain products or services to you. We
will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
Contact hello@tatamax.com.
You will not have to pay a fee to access your personal data (or to exercise any
of the other rights). However, we may charge a reasonable fee if your request
is clearly unfounded, repetitive or excessive. Alternatively, we may have
legitimate grounds to refuse to comply with your request in these
circumstances.
We may need to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise any
of your other rights). This is a security measure to ensure that personal data
is not disclosed to any person who has no right to receive it. We may also
contact you to ask you for further information in relation to your request to
speed up our response.
We aim to respond to all legitimate requests within one month. Occasionally, it
may take us longer than a month if your request is particularly complex or you
have made a number of requests. In this case, we will notify you and keep you
updated.
Glossary of Terms
Lawful Basis
Third Parties
External Third Parties
Contact
Questions, comments and requests regarding this Privacy Notice are welcomed and
should be addressed to hello@tatamax.com.